Terms of service

Welcome to Ansari Shoes

By using our website or placing an order with Ansari Shoes, you agree to the following Terms of Service. Please read them before making a purchase.

1. Products & Availability

We aim to provide clear product images, descriptions, sizes, colours and prices.
Product availability may change without notice. If an ordered product is unavailable, our team may contact you to offer an alternative or cancel the affected item.

2. Product Images & Colours

We make every effort to display our products as accurately as possible. However, actual colours may vary slightly due to lighting, photography or your device screen.

3. Pricing

All prices shown on our website are in Pakistani Rupees (PKR), unless stated otherwise.
Ansari Shoes may update product prices, discounts or promotions when required. The price confirmed at the time of your order will apply to that order, subject to correction of obvious pricing errors.

4. Orders

When placing an order, customers must provide accurate information, including their name, mobile number and delivery address.
We may contact you by phone or WhatsApp to confirm your order or delivery details.
We reserve the right to cancel an order if the information provided is incomplete or incorrect, the product is unavailable, or we reasonably suspect misuse or fraudulent activity.

5. Payment

Available payment methods will be shown during checkout.
Cash on Delivery (COD) may be available for eligible orders and locations across Pakistan.

6. Shipping & Delivery

We aim to process and dispatch orders as quickly as possible. Delivery times are estimates and may vary depending on the destination, courier service, public holidays, weather or other circumstances outside our control.
Please provide a complete and accurate delivery address to help avoid delays.

7. Returns & Exchanges

Returns, exchanges and refunds are handled according to our Return & Refund Policy.
Customers should review the policy before placing an order.

8. Order Cancellation

You may request an order cancellation before dispatch.
Once an order has been dispatched, cancellation may not be possible and the applicable return or exchange process may apply.

9. Website Use

You may use our website for personal and lawful shopping purposes.
You must not misuse the website, attempt unauthorized access, interfere with its operation, or use its content for unlawful purposes.

10. Intellectual Property

The Ansari Shoes name, logo, website design, original graphics and other original brand content belong to Ansari Shoes or their respective rights holders, as applicable.
They may not be copied, reproduced or used for commercial purposes without permission.

11. Customer Information

Customer information is handled according to our Privacy Policy.
By placing an order, you agree to provide accurate information needed to process, confirm and deliver your order.

12. Changes to These Terms

Ansari Shoes may update these Terms of Service when necessary. Updated terms will become effective when published on our website.

13. Contact Us

If you have any questions about these Terms of Service, please contact the Ansari Shoes customer support team through the contact details available on our website.